Effortless Elegance, Timeless Charm
Why Trust Us ?
Over 250+ reviews on Google from our clients
Do you have any questions ? We have answers !
For more specific questions contact us via contact.sonula@gmail.com !
What are the delivery times ?
Delivery times vary depending on your location and the shipping method chosen. In general, orders are delivered within 4 to 6 working days after shipment. You will receive a confirmation email with a tracking number as soon as your order is on its way.
Can I change or cancel my order after purchase ?
We process orders quickly to ensure they are shipped as soon as possible. If you wish to modify or cancel your order, please contact us as soon as possible at contact.sonula@gmail.com. A modification will only be possible if the order has not yet been shipped.
What payment methods are accepted ?
We accept payment by credit card (Visa, Mastercard, Amex), PayPal and ApplePay. All transactions are protected by secure encryption.
What should I do if I receive a defective or incorrect item ?
If your item is faulty or does not correspond to your order, please contact us at contact.sonula@gmail.com within 48 hours of receipt, attaching photos of the product concerned. We will quickly find a suitable solution.
Do you offer returns and refunds ?
Yes, we accept returns within 14 days of receipt, provided that the product is in its original condition, unused and with its original packaging. To request a return, please contact us at contact.sonula@gmail.com.
How do I track my order ?
Once your order has been shipped, you will receive an e-mail containing a tracking number. You can track your parcel directly on our website in the dedicated “Track my order” section. If you do not receive your tracking number, please contact us at contact.sonula@gmail.com.